MyTelemedicine Unlimited

My Telemedicine offers 24/7 access to Board-certified physicians either a phone call or click away. Physicians can diagnose many common non- emergency condition symptoms, recommend treatment options, and prescribe medication when medically appropriate. Common Conditions include:

  • Cold & Flu Symptoms
  • Dermatology Problems
  • Allergies
  • Bronchitis Respiratory
  • Infection Urinary Tract
  • Infection Sinus Problems

Account registration is required prior to requesting a consult.

  1. To register, call 1-800-611-5601 or visit https://portal.mytelemedicine.com.
  2. Please have the primary member’s last name, date of birth, and zip code available to activate your account.
  3. Follow the prompts to activate and register yourself and your dependents.
  4. Once registered under the primary member’s account, any dependent over 18 will be prompted to setup their own account prior to requesting a consult.
Once account registration is complete, a consultation with a doctor can be requested 24/7 by calling 1-800-611-5601 and speaking with a representative or by logging into your account at https://portal.mytelemedicine.com.

Diagnostic consultations are available by phone or video for evaluations, diagnosis, and prescriptions if appropriate. Consultations by phone or video are free of charge.

There is also the convenient informational consultation & ask the doctor options available by phone or email for general medical questions at no cost. Informational consultations will NOT provide a diagnosis or prescription. During the consultation scheduling process, you will be requested to complete/update your EHR (Electronic Health Record). This can be updated online or by phone when requesting your consult. Your medical history provides MyTelemedicine doctors with the information they need to make an accurate diagnosis. Consultations will take place within 2 hours of the initial request or can be scheduled for a specific time. MyTelemedicine also gives you access to your consultations history at any time, and with your consent, will provide information about your consults to your primary care physician.

Disclosure:

MyTelemedicine does not prescribe DEA controlled substances, lifestyle drugs, and certain other drugs which may be harmful because of their potential for abuse. MyTelemedicine does not guarantee that a prescription will be written. MyTelemedicine physicians reserve the right to deny care for potential misuse of services. Idaho and Delaware only allow video consultations. The state of Arkansas offers an initial XXBDGS-TG-A This is not Insurance 0418 13 video visit and the member may choose phone or video for subsequent visits.